A Conversation with Karl Roessner, Chief Executive Officer, E*TRADE
Wednesday, April 10, 4:30 pm in Fisher Colloquium This event is the latest installment of the Leaders in Global Finance Speaker Series and the Stanton Distinguished Leaders Series. Reception to follow. Karl Roessner, CEO of E*TRADE, will tackle the ins and outs of customer satisfaction and the simple yet critical importance of fostering dialogues and escalating dissatisfiers, as well as how to drive change as a leader, and reposition a company for growth. Arriving on Campus: We recommend that visitors travel by taxi as parking is limited. • Instruct the driver to enter the Georgetown Campus through the Reservoir Road entrance. (The following address can be used with mapping software: 3800 Reservoir, NW, Washington, DC 20007) • Follow the entrance lane straight through to the Georgetown Conference Center. When looking at the Leavey Center garage, take a right hand turn. • Proceed straight and take a left hand turn onto West Road after the first stop sign. • The Rafik B. Hariri Building is the stone faced building located on your left hand side with Yates Fieldhouse on your right. There is a pull in for drop-off near the front of the building. **There is a taxi stand outside the Georgetown Hotel and Conference Center. If arrival is by taxi to this location, walk past the hotel front desk and proceed through the Sports Hall of Fame. Exit through the first glass door on the right leading to an outdoor patio. Proceed across the patio to enter the Rafik B. Hariri Building. You will enter on the Hariri Building on the third floor. About the Center for Financial Markets and Policy: Housed at Georgetown University's McDonough School of Business, the Center for Financial Markets and Policy sponsors original research, provides thoughtful commentary, and hosts dialogues and conferences involving scholars and practitioners on key financial market issues. Through these activities, the center enriches the intellectual life of both the university and the Washington D.C.-based policy community, and contributes to an informed public discussion regarding critical financial market debates.
Washington, DC 20057
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