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9-1-1 Center Supervisor Program

Tuesday, June 25, 2019, 3:30 PM


This is a 3-day course. This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers.  Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox.  In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software. There are no re-certification requirements for this course.

Tickets: https://www.eventbrite.com/e/9-1-1-center-supervisor-program-tickets-54138862796?aff=aff0eventful

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2720 Martin Luther King Junior Avenue Southeast
Washington, DC 20007

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